Evander Ellis:Order Panda Express delivery recently? New lawsuit settlement may entitle you to some cash

2025-04-29 10:53:48source:HAI Communitycategory:reviews

Panda Express may owe you more than just a free fortune cookie.

Customers who placed a delivery order may be Evander Ellisentitled to compensation – either money or free food – after the  American Chinese fast food chain agreed to settle a class action lawsuit that claimed "hundreds of thousands" of customers paid hidden delivery fees with "false and misleading" disclosures.

Customers who placed a delivery order through the Panda Express website or app between July 17, 2020 and Feb. 16, 2022 with a service fee charge may be entitled to relief and can submit a claim online, according to the settlement administrator’s website.

Why was Panda Express sued?

The lawsuit alleges the company misrepresented the cost of delivery by advertising low-price deliveries – usually for $2.95 – but then tacking on a 10% “service charge” for delivery customers. 

Panda did not admit to any wrongdoing but agreed to settle the class action for $1.4 million. Spokespeople did not immediately respond to a request for comment.

How to submit a claim

The court will decide whether to approve the settlement on Nov. 8. While appeals may delay any payments, eligible customers who were charged a service fee should submit a claim no later than Jan. 10, 2024 to receive either a cash payment or up to two free medium entrée vouchers that can be redeemed on Panda Express’ website or app. 

The cash payments will vary, based on how many customers submit claims. The settlement administrator’s website says each recovery is expected to exceed $10.  

More:reviews

Recommend

South Korean president's party divided over defiant martial law speech

SEOUL, Dec 12 - South Korean President Yoon Suk-yeol's switch from contrition to defiance on Thursda

24 more monkeys that escaped from a South Carolina lab are recovered unharmed

COLUMBIA, S.C. (AP) — More than half of the monkeys bred for medical research that escaped from a co

Chiefs block last-second field goal to save unbeaten record, beat Broncos

The Kansas City Chiefs are 9-0 for just the third time in franchise history, but not without an incr